Customer Satisfaction Form

At Synergy, our objective is to provide the best possible service. We can only achieve this by regularly reviewing our performance. The feedback that we receive from our customers satisfaction is a very important element in this process. We would appreciate it if you could take a few moments to complete this form.

First Name

Last Name

Company

Job Number

Date

Regarding the work covered by the job number above, please rate the following aspects of our services using any number from 1 to 10, with 10 being excellent service, 5 being satisfactory service and 1 being poor service.

1) Our initial response to your enquiry

2) If we provided a quotation, please rate the content and detail

3) Was the scope of the services offered sufficient to meet your needs?

4) Was the report received in sufficient time to meet your required deadline?

5) Did the report contain sufficient detail and technical content to meet your needs?

If we did not score 10 in the categories above (or you have any other comments to make), please use the space below to tell us what we would need to do to score a 10 next time.

Your Message

If you’d recommend our services, then please leave us a quick review on Google.

Do NOT use feedback

We pride ourselves on the positive feedback we receive and believe this is the best way to promote our services. We would like to use your feedback for this purpose. We will never reference you by name or title, only by organisation. If you would prefer us not to use your feedback tick the box.